FantaSea Scuba - Burnsville

[Chris]

I just wanted to take a moment to thank all those at FantaSea  for a great experience. From my first trip to the store I knew I chose the right place to fulfill my 20 year long goal of being a SCUBA diver.<br><br>The first person I met was Pat, who did a great job explaining the gear without trying to sell me anything. After spending about 3 hours in the store I had purchased a scuba class, mask, fins, snorkel, and regulator. The following day I went back and purchased the BCD, and about 2 weeks later I purchased my wetsuit. Then finally I made a tank purchase and look forward to using every one of my 30 free fills this Summer! Throughout the whole process I felt respected, comfortable, informed and well taken care of. Not once did I feel pressured into buying anything. (Yes, I did buy a lot of gear in a short time, but did not feel pressured to do so.)<br><br>Next was Jerry, who was my classroom and confined water instructor. Jerry is an interesting individual with a lot of great stories and experiences to share. He made the learning process fun and enjoyable. He clearly enjoys what he does and really put me at ease throughout the first step of my education.<br><br>Finally, my Open Water certification dives! Big thanks to  Mark, Tom, Gary, Nick and Chris (Dive Master candidate and my dive buddy for dives 1 and 2)... I can’t express how pleased I was with how well things went. From the time we met at Wazee I knew this was going to be a great and rewarding experience. This is where all of my knowledge and interactions with FantaSea would be tested... My gear that Pat recommended worked flawlessly. My body stayed warm, my mask fit like a glove, my regulator breathed smooth as glass and my fins glided me through the water almost effortlessly. The Instructors and Dive Masters were true professionals and made every one of the 4 dives a unique and enjoyable experience. The education I received was top-notch, and really got put to the test. By education, I mean much more than the classroom alone. I feel I got a complete package with you, and by that I mean a friendly and knowledgeable staff who took care of me before, during and after the sale. I know if I ever have any problems that you will be there to help me.<br><br>Above and beyond? <br>You bet. From the first time I walked into FantaSea SCUBA and began talking about my plans it was clear that your main goal was education, fun and safety. The professional attitude went hand-in-hand with a great bunch of people. It was refreshing to be viewed as a valued customer, and treated like a friend. The knowledge I received from visiting your store and talking with you time and time again really was a huge part of my comfort level once I got in the water. Most importantly, I never once felt as though I had asked a ‘stupid’ question (and as you know, I asked a LOT of questions!)<br><br>Anyway, thanks to everyone on the team. I know I probably forgot to mention some names but I will not forget what you’ve helped me accomplish. I look forward to continuing my education and hope you’ll be there to guide me along the way.