Warning for the Dive Rite Nitek Duo

[decoeric]

Just thought I would let you all know that I bought a Nitek Duo back in May of this year, did 14 dives on it and then one day before diving, while getting ready to dive I was putting on my computer and there was a flashing "E" on the screen. I reset the machine and pulled the battery but it did not help the "E" was still there and I was unable to use my computer. I had a local dive shop call Dive Rite and explain the situation and they said send it back and we will fix it "We have seen this before"?!?!?  I got my computer back 2 weeks later did one shallow dive on the Hesper wreck in Superior the computer worked perfectly, following weekend I was at Wazee with a 190' max depth dive planned and crossing 183' I looked down to check my computer and had NO SCREEN the computer died during the dive. I was 3 minutes into my 10 minute planned bottom time dive. I turned the dive extremely angry and headed back to the line. I called Dive Rite the following Monday and spoke with Jeffery and he didn't say to much almost like "crap" this is not good. He said that they had repaired my old computer. I told him it was dead and I wanted a new one. He understood and said that it would be at least 2 weeks. I told him I didn't want to wait that long and that I would work with the dive shop where I bought the unit and see if they would exchange it. Which they did no questions asked. I was at Wazee this past weekend trying once again to do the same dive 190' max for 10 minutes. Once again at 186' I looked down to check my computer and had NO SCREEN, my brand new computer had died as well. I am telling you to use extreme caution with these computers if you have one. Obviously there is a problem and Dive Rite needs to admit to that and recall them if this is the case. I returned mine yesterday, so now I am computer less and extremely PO'd at Dive Rite.

I guess I would call Dive Rite and find out what the deal is if you have a Nitek Duo.

Phone: (386) 752-1087
support@diverite.com

Better safe than sorry.

eric