Adventure Sports

[Puck]

I hate to hear such bad experiences about Adventure Sports.  I got my Open Water (PADI) certification there, and thought that Ken and Dave were excellent instructors and provided a wealth of information.  Randy was very helpful when initially registering for class, and went above and beyond in allowing my buddy to complete his classes later due to last-minute schedule conflicts.  Dave sold me a wetsuit and actually talked me out of buying anything else before getting some diving experience.  Saved me lots of $$ and agrivation.  My buddy had the opposite experience, he did buy a wetsuit but was charged twice.  Despite assurances from the store, he got no credit on his card.  That experience has soured him on Adventure Sports, so now he will not even go on a dive trip with them to Cozumel.  I have been allowed to use the pool a couple of times for free, and always been treated well, except the sales team does get a little defensive if you start comparing prices -- especially with internet pricing.  Hey, I am a business owner -- change your model or get out, but don't be mad when supply and demand works.